Improving Access to Quality Health Care
Touch-Tone Triage is a nationwide answering service designed to support doctors and clinics by assisting patients during busy periods, lunch breaks, and vacations.
Unlike traditional answering services, our team is composed of Medical Assistants, Certified Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) who can answer patient questions directly, provide guidance, and communicate with physicians in real time—rather than simply taking messages. This approach helps reduce wait times, increase patient satisfaction, and keep clinics running smoothly even when staff are unavailable.
WHY CHOOSE US
Responsive Care
Our responsive care ensures that each patient interaction is handled with empathy and expertise, meeting the unique needs of medical practices.
We facilitate direct communication between patients and their doctors, ensuring that concerns are addressed promptly and accurately.
Peace of Mind
Our service ensures that patients receive quality care and prompt answers to their questions, even during high volume periods or when their doctors are unavailable. With Touch-Tone Triage, you can have peace of mind knowing that your healthcare practice is in capable hands.
Qualified Nursing Team
Our team of Medical Assistants, Certified Registered Nurses and License Practical Nurses are well-equipped to handle patient inquiries and provide professional medical support.
Get in Touch
When you partner with Touch-Tone Triage, you gain a dedicated account manager and a team of experts in clinical care.
We support hundreds of individuals nationwide and would welcome the opportunity to discuss how we can help your organization.
